* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. The server for account 'company' returned the error 'Logon failure: unknown user name or bad password.' Your username/password or security settings may be incorrect. Jennifer - * Beware of scammers posting fake support numbers here. When I try create an account in outlook, it returns and error: Mail could not be received at this time. In Outlook client, simply go to the Help menu and select Contact Support. If the issue persists, I'd like to suggest you to contact our Outlook for Mac experts to request further assistance. Meanwhile, as your Outlook client is not the latest version (version 16.26 (19060901)), we recommend you update your Outlook client via Help > Check for Update to get better user experience. Search 'Exchange' under Login -> All Items and delete everythingĥ. On the Logon network security list, select Anonymous Authentication, and then. In the Microsoft Exchange dialog box, select the Security tab. In the Change Account dialog box, click More Settings. Select your email account, and then click Change.
In addition, you may do following steps to delete keychain to see if it helps:ġ. Click Show Profiles, select your Outlook profile, and then click Properties. Greetings, about the issue about your Gmail account in Outlook client, it is recommended to enable two-step authentication for your Gmail account and then use the app-password when Outlook ask for password.įor detailed steps, you can refer to the part 'set up two-factor authenticationthis for Gmail' in this article: Add
